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Privacy Policy

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Effective Date: 20.06.2025

1. Introduction

Welcome to Aqua God Limited (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or engage with us in other ways.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Data Controller

Aqua God Limited is the data controller responsible for your personal data.
Registered Address: 20 Wenlock Road, London, N1 7GU
Contact Email: info@aquagod.co.uk
Contact Phone: +447917 539 334

3. Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: name, username, date of birth

  • Contact Data: postal address, email address, phone number

  • Financial Data: payment details, billing information

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, other technology on the devices you use to access this website

  • Usage Data: information about how you use our website, products, and services

  • Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences

4. How We Collect Your Personal Data

We collect data:

  • Directly from you when you provide it via forms, orders, registrations, or communication

  • Automatically through cookies, web beacons, and other tracking technologies when you interact with our website

  • From third parties such as payment processors, public databases, and social media platforms (where permitted)

5. Purposes for Which We Use Your Data

We process your data for the following purposes:

  • To provide, operate, and maintain our products and services

  • To manage your account and customer relationship

  • To process payments and prevent fraud

  • To send you service updates, marketing communications, and promotional offers (where you have consented or have a legitimate interest)

  • To comply with legal and regulatory obligations

  • To improve and personalise our services and website experience

  • To respond to inquiries, complaints, or requests

  • To carry out data analytics and market research

6. Legal Basis for Processing

We rely on the following legal bases to process your personal data:

  • Your consent (where applicable)

  • Performance of a contract with you

  • Compliance with a legal obligation

  • Our legitimate interests (e.g., improving services, marketing, fraud prevention), balanced against your rights and freedoms

7. Sharing Your Personal Data

We may share your personal data with:

  • Service providers who help us operate our business (e.g., IT, payment processors, delivery services)

  • Professional advisers and auditors

  • Law enforcement or regulatory bodies when required by law

  • Third parties with your explicit consent

We do not sell your personal data to third parties.

8. International Transfers

Your personal data may be transferred to, and processed in, countries outside the UK and European Economic Area (“EEA”). When we do so, we ensure appropriate safeguards are in place to protect your data in compliance with data protection laws.

9. Data Security

We implement technical and organisational measures to protect your personal data against unauthorised or unlawful processing and accidental loss, destruction, or damage. However, no system can be guaranteed 100% secure.

10. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements.

11. Your Rights

Under the UK GDPR and related laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data (right to be forgotten)

  • Object to or restrict our processing of your data

  • Request portability of your data to another controller

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with a supervisory authority (e.g., the UK Information Commissioner’s Office)

To exercise these rights, please contact us at: [Insert contact email].

12. Cookies

Our website uses cookies and similar technologies to enhance user experience, analyse traffic, and personalise content. For more information, please see our [Cookie Policy] (link to cookie policy).

13. Children’s Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children without parental consent. If we become aware of such data collection, we will take steps to delete the information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised effective date.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Data Protection Officer
Aqua God Limited
20 Wenlock Road, London, N1 7GU

Email: info@aquagod.co.uk
Phone: +447917 539 334

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